Terms of service

Terms of Service

Last updated: 15 September 2026

Welcome to FabxFresh. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About FabxFresh

FabxFresh operates an online store offering consumer products, including our Electric Fabric Refresher and other products that may be added to our store from time to time.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and up-to-date information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with, damage, or gain unauthorized access to our website or systems.
  • Not use our website for fraudulent or abusive purposes.

We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.

However, product colours and appearance may vary slightly depending on your device or screen.

We reserve the right to correct errors, update product information, or change product availability and pricing at any time without prior notice.

4. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order is considered accepted once payment has been successfully received and the order has been confirmed by FabxFresh.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Payment problems

If we cancel an order after payment has been received, an appropriate refund will be issued.

5. Pricing and Payment

All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to securely process payments. FabxFresh does not directly store your complete payment card details.

6. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe provided on our website.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, customs procedures, public holidays, weather conditions, or other unforeseen events.

FabxFresh cannot guarantee an exact delivery date.

Customers are responsible for providing accurate delivery information when placing an order.

7. Returns, Refunds and Exchanges

Returns and refunds are handled according to our Refund & Returns Policy.

By placing an order, you acknowledge that our Refund & Returns Policy forms part of these Terms of Service.

Nothing in our policies is intended to limit any rights you may have under applicable South African consumer protection laws.

8. Product Use

Customers are responsible for using products according to the instructions and intended purpose provided with the product.

For electrical products such as the Electric Fabric Refresher, customers should follow all included safety and operating instructions.

FabxFresh is not responsible for damage resulting from misuse, unauthorized modifications, improper handling, or failure to follow product instructions, subject to applicable consumer protection laws.

9. Intellectual Property

All content on the FabxFresh website, including logos, branding, graphics, text, product descriptions, images, and other materials, is owned by or licensed to FabxFresh unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our website content for commercial purposes without our prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

These third parties may have their own terms and privacy policies, and FabxFresh is not responsible for the independent practices of third-party services.

11. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

12. Limitation of Liability

To the extent permitted by applicable law, FabxFresh will not be responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing orders, you acknowledge that certain information is required to process your order, arrange delivery, process payments, and provide customer support.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law.

16. Contact Us

If you have any questions about these Terms of Service or your order, please contact FabxFresh through the contact details provided on our website.

FabxFresh

South Africa